We offer a variety of services, including local taxi rides, airport transfers, outstation cabs, and student transfer services. Additionally, we specialize in corporate bookings and student transportation, providing services such as escort service and unaccompanied minor assistance. For example, we offer escort services for students traveling alone and unaccompanied minor assistance for children flying solo, ensuring their safe transfer from Hanover to airline staff.

You can book a taxi through our website, mobile app, or by calling our customer service number.

Welcome to Nizetrip Taxi! You've successfully booked your trip, and now you might be wondering, "What happens next?" Let us walk you through the seamless process of our taxi service, ensuring your journey is smooth and hassle-free.

1. Confirmation and Driver Details
Once your booking is confirmed, you'll receive a detailed SMS and email with your driver's information two hours before your scheduled pick-up time. Additionally, we will WhatsApp you the driver details six hours before your pick-up. This message will include your driver’s name, contact number, and vehicle details, providing you with peace of mind and ensuring a secure ride.

2. Driver Arrival Notification
An additional SMS will be sent to you once your driver has arrived at the pickup location. This ensures you're informed every step of the way, reducing any wait time or confusion about your driver's arrival.

3. Direct Communication with Your Driver
Should you encounter any issues or have specific instructions, you can directly call your driver. This direct line of communication allows for any last-minute adjustments or clarifications, ensuring a smooth and personalized experience.

Airport Pick-Up Procedures
If your journey involves an airport pick-up, we have a streamlined process to cater to your needs efficiently:

Meeting Your Driver at the Airport
Your driver will meet you inside the airport terminal’s arrival hall, holding a sign with your name for easy identification. We include one hour of waiting time from your flight’s arrival in the price, giving you ample time to clear customs and collect your luggage. Should your arrival be delayed beyond this period, a waiting charge of 30 pence per minute will apply.

Monitoring Flight Schedules
We actively monitor your flight to adjust your pickup time in case of delays or early arrivals. This proactive approach ensures that your driver is always on time, regardless of changes to your flight schedule.

Post-Landing Pick-Ups
For bookings made specifically after one hour from your flight’s landing time, we offer a free waiting period of up to 15 minutes. Beyond this, a waiting charge of 30 pence per minute will apply.

24/7 Customer Support
At Nizetrip Taxi, we are dedicated to providing exceptional customer service around the clock. Our support team is available 24/7 to assist you via phone at +44 203 044 2836 or through WhatsApp chat at +44 7808 563446. Whether you have queries, need assistance, or want to make changes to your booking, our team is here to help.

Why Choose Nizetrip Taxi?

• Fixed Prices with No Hidden Charges: Our transparent pricing model ensures you know exactly what you're paying, with no surprise fees.
• Free Meet and Greet: Enjoy a complimentary meet and greet service with on-time pick-up guaranteed.
• Professional Drivers: Our drivers are trained professionals, providing a safe and secure journey.

Thank you for choosing Nizetrip Taxi for your travel needs. We are committed to making your experience seamless and enjoyable from start to finish. For any further information or to book your next trip, visit our website or contact our 24/7 customer service team. Safe travels!

Certainly! You can cancel or modify your booking by contacting us via email at bookings@nizetrip.com. Please take note of our cancellation policy:

Cancelling a ride before 24 hours of the scheduled start time will incur a charge of 3% of the ride fare.

Cancelling a ride between 24 and 6 hours from the ride start time will result in a charge of 50% of the ride fare.

No refund will be issued for cancellations made within 6 hours of the ride start time.

All our drivers are licensed by Transport for London and have passed the Safety, Equality, and Regulatory Understanding requirements. Additionally, their cars undergo a valid MOT (Ministry of Transport) check every 6 months to ensure safety and compliance.

Yes, you can request multiple stops during your journey. Please inform us (via email) in advance, and additional charges may apply depending on the distance and duration of the stops

Yes, you can book a taxi for someone else. Please provide the passenger's contact details and any specific instructions when making the booking.

Yes, we do. Your driver will meet you inside the airport terminal’s arrival hall, holding a sign with your name for easy identification. We include one hour of waiting time from your flight’s arrival in the price, giving you ample time to clear customs and collect your luggage. Should your arrival be delayed beyond this period, a waiting charge of 30 pence per minute will apply.

We monitor your flight and adjust your pickup time accordingly in case of delays or early arrivals. This ensures that your driver will be there to meet you when your flight lands, without any additional hassle for you.

Yes, we offer corporate accounts with monthly billing options. Please contact us (bookings@nizetrip.com)for more details.

Yes, we offer customized tours and sightseeing services. Please contact us at bookings@nizetrip.com to plan your itinerary.

Yes, we offer long-distance taxi services. Please contact us for a quote and to make arrangements.

We have a variety of vehicles, including:

Sedans (3passengers X 3 Bags)

Minivans (7 Passengers X 7 Bags)

MPV (5Passengers X 5Bags)

Luxury cars (2 Passengers X 2Bags)

8 Seater (8 Passengers X 8 Bags)

You can choose the type of vehicle during the booking process.

No, we provide cabs for various services, including long-distance rides, port transfers, and airport transfers.

It's a tricky question because passport control can take around 50 minutes for international arrivals, but sometimes longer. We include one hour of free waiting time from your flight's landing time. Our suggestion is to schedule your pickup for 60 minutes after the landing time to account for possible delays at passport control and baggage claim.

For airport pickups, we provide 60 minutes of free waiting time from your flight's landing time.

For other A to B pickups, we offer 15 minutes of free waiting time.

Our fare is all-inclusive with no hidden charges at all. However, if there is additional waiting time involved beyond the free waiting period, extra charges will apply.

Yes, we do. We provide various options from sedans to minivans and 8-seaters, accommodating groups with multiple drop-offs. We offer pickup services from your home to Glastonbury and back.

We recommend booking your taxi at least 24 hours in advance to ensure availability.

Yes, all our drivers are fully licensed and insured to provide taxi services.

While we cannot guarantee specific drivers, we will do our best to accommodate your preferences if you make a request.

If your driver is late, please contact your driver directly. If you are unable to reach your driver, contact our customer service for assistance. We will provide an update on your driver's location and estimated arrival time.

Yes, we offer pet-friendly taxis. Please inform us at the time of booking if you will be traveling with a pet.

Tipping is optional and appreciated. You can tip your driver in cash.

Yes, all our vehicles are non-smoking to ensure a comfortable ride for all passengers.

Yes, we offer larger vehicles such as minivans and minibuses for group bookings. Please specify the number of passengers by emailing us at bookings@nizetrip.com, and we will tailor a solution to meet your needs.

All our drivers are vetted, licensed, and carry identification. You will also receive the driver’s details before your ride.

We take privacy and data security seriously. Your personal information is protected and used only for booking and service purposes. We are registered with the Information Commissioner's Office (ICO) to ensure compliance with data protection regulations.

Absolutely. Please notify us at the time of booking and furnish all necessary details to ensure their safety. We have extensive experience working with numerous private boarding schools.